Reference

Your Agreement With pis4d Starts Here

These Terms & Conditions form a binding agreement between you and pis4d the moment you open an account on pis4d.

Account Eligibility RulesDANA, OVO, GoPay & QRIS Payment TermsWithdrawal & Verification PolicyAccount Suspension ConditionsGoverning Law & Jurisdiction

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What These Terms Cover and How They Apply

pis4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions apply to every interaction you have on pis4d.xyz — account creation, wallet top-ups via DANA or OVO, withdrawals processed through GoPay or QRIS, and access to any game room including Sic Bo, Mega Fishing and Rocket Crash. Access to services depends on

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local law; where local law permits, you may use all features available in your region. pis4d reserves the right to update these terms at any time; we will notify you via your registered email address at least seven days before material changes take effect. Continued use
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of the platform after the effective date of any update constitutes your acceptance of the revised terms. If you do not agree, you must close your account before the change date.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US DIRECTLY

How to Contact pis4d About These Terms

If any clause in these Terms & Conditions is unclear or you believe a term has been applied incorrectly to your account, our support team is available to clarify. You can reach us 24 hours a day, seven days a week — including for accounts registered from Surabaya and other Indonesian cities. We aim to respond to all term-related queries within two hours during peak periods and within thirty minutes off-peak.

Team online

Live Chat

Open the chat widget on pis4d.xyz at any hour. A support agent will walk you through the specific clause in question and document your query for our compliance team to review within 24 hours.

Email Support

Send your terms-related question to our registered support address. Include your account ID and the clause number you are disputing. We respond with a written record so you have a paper trail for your file.

Help Centre

Our Help Centre at pis4d.xyz hosts the current Terms & Conditions document with version date. You can compare previous versions using the revision history link at the bottom of each page.

POLICY PRACTICES & ACCOUNTABILITY

How We Handle Your Data and Account Under These Terms

Our commitments under these Terms & Conditions go beyond text on a page — each clause maps to an operational process your account relies on daily, from identity verification on first withdrawal…

Data Retention

We retain your account data for a minimum of five years from your last login, in line with Indonesian financial record requirements. You may request a data summary through Live Chat at any time during that window.

Cookie Policy

pis4d uses session and analytics cookies to keep your lobby state and remember your preferred payment method — DANA, OVO, GoPay or QRIS. You can adjust cookie preferences from the Settings tab inside your account dashboard.

Account Security

Two-factor authentication is available for all accounts. We strongly recommend activating it under Account Security in your profile. Any suspicious login attempt triggers an automatic account lock and an immediate email alert to your registered address.

Identity Verification

Your first withdrawal triggers a one-time KYC check. You upload a government-issued ID through the secure upload portal; our verification team reviews submissions within four business hours and notifies you by email once approved.

Amendment Notifications

When we update these Terms & Conditions, we email your registered address at least seven days in advance. The live document on pis4d.xyz always carries the current version date so you can confirm which version applies to your account.

Dispute Resolution

Any unresolved dispute arising from these terms is subject to the jurisdiction where local law permits. We require written notice of any formal dispute sent to our support email before arbitration proceedings can begin.

Questions You May Have About These Terms

Below are the questions we receive most often about our Terms & Conditions. Each answer reflects the current version of the document published on pis4d.xyz. If your question is not answered here, contact us via Live Chat for a clause-specific explanation.

These terms apply to every person who opens an account on pis4d.xyz, where local law permits. This includes anyone who deposits using DANA, OVO, GoPay or QRIS, accesses any game room, or contacts our support team for account assistance.

We are required to give you at least seven days' notice before any material change takes effect. Notice is sent to your registered email address. The updated document is also published on pis4d.xyz with a clear effective date before the change applies.

You must notify us before the effective date of the update and close your account. Any remaining wallet balance will be processed through your verified withdrawal method — GoPay, QRIS or another linked option — within five business days.

Submit a data request through Live Chat or email support with your account ID. We compile your account history, transaction records and session data and deliver them to your registered email within 10 business days of receiving your verified request.

Yes. Accounts may be suspended if we detect activity that violates these terms — including multiple accounts, disputed chargebacks via OVO or DANA, or unverified identity after the first withdrawal request. We notify you by email with the specific clause cited.

Access to certain game rooms and payout methods depends on local law for your registered region. Where local law permits, DANA, OVO, GoPay and QRIS are all available. Our support team can clarify which options apply to your specific account region.

Send a written dispute notice to our support email including your account ID, the clause in question and a description of your concern. We acknowledge disputes within 48 hours and work toward a documented resolution before any formal proceedings are considered.

Your Agreement With pis4d Starts Here

How to Contact pis4d About These Terms

Live Chat

Email Support

Help Centre

How We Handle Your Data and Account Under These Terms

Data Retention

Cookie Policy

Account Security

Identity Verification

Amendment Notifications

Dispute Resolution

Questions You May Have About These Terms

01 Who do these Terms & Conditions apply to?

02 Can pis4d change the Terms & Conditions without warning?

03 What happens to my account if I do not agree with a term update?

04 How do I request a copy of the data pis4d holds about me?

05 Are there conditions under which my account can be suspended?

06 Does the 'depends on local law' clause affect my payment options?

07 How do I formally dispute a decision made under these Terms & Conditions?

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